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Go to the AWMA.com Homepage  |  Help Center  |  How Do I Make A Return or an Exchange

Every item you purchase at AWMA.com is 100% satisfaction guaranteed.

  • Box up the item(s) you’re returning in their original condition including attached tags, manuals etc.

  • Please include a copy of your receipt, or invoice, if you no longer have one of these, a letter with the following information:

    • Name
    • Address
    • Daytime and evening phone numbers.
    • E-mail address.
    • When, where and by whom the purchase was made.
    • Reason for the return.
    • Purchase price of the item(s).


  • Please specify whether you would like an exchange, or a refund.

  • For your protection Insure the package and obtain a tracking number from your shipping carrier.

  • Ship to:
    AWMA.com Returns
    9400 Ashton Road
    Philadelphia, PA 19114

We will refund your credit card upon receipt of the returned merchandise. If we mis-shipped your order, we will gladly insure the cost for return UPS Ground shipping.

Recommendations
  • Send your package via UPS or FedEx.

  • For exchanges, to ensure availability, place an exchange order immediately and we will then credit back your original purchase when we receive it.

  • Only new unused merchandise with the manufacturer's tags attached may be returned within 30 days of receipt.



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Have questions? Prefer to order by phone at 1-800-345-2962? We're here to help you!

Office Hours:
Monday - Thursday, 9:00 AM - 7:00 PM EST
Friday, 9:00 AM - 6:00 PM EST
Saturday, 9:00 AM - 4:30 PM EST
Sunday closed

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Return Policy
If your not happy with your online purchase, we will be happy to accept a return within 30 days of the invoice date.

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