How Do I Make a Return or Exchange?
We strive to provide 100% customer satisfaction. However, if you are unhappy with your order for whatever reason, you may return or exchange an unused item in new condition within 30 days of purchase.
To return or exchange a product:
- Properly package the product. All items must include original packaging.
- Include your AWMA® receipt inside the package.
- Ship your return to the address below prepaid. We recommend using a carrier that provides tracking details. You may also consider insuring the return package/product.
Clearance item sales are final. No returns or exchanges.
For larger items or defective items, please call 1-800-345-2962 or go to our contact page to ensure you receive the best service.
You may return your items to the address below:
ATTN: Return Dept.
9400 Ashton Rd.
Philadelphia, PA 19114-3481